Consistent documentation across the organization
- Standardize how things are documented so every school follows the same structure
Organization across every campus and classroom
Keep systems organized, staff supported, and technology running across every school.
based on hundreds of reviews on
G2
BetterTracker
Supporting IT across education
Critical systems and procedures stay documented even when staff leave or roles change
Self-service documentation reduces repetitive questions and tickets
Organize information by building, department, or role without creating silos
Keep technology documentation organized for state and district reviews
Reduce burnout and risk when only one person knows how things work
Standardize IT across every school
Create one documentation structure for the entire organization so every building follows the same approach
- Reduce dependency on individual experts
- Keep production moving with reliable information
- Document machine configs and supporting systems
Support faculty without constant interruptions
Give staff access to clear guides and answers so IT can focus on higher-impact work
- Faster cross-training
- Fewer mistakes between shifts
- Smooth, predictable workflows
Make onboarding and transitions easier
Document procedures so new staff, faculty, and seasonal hires can get up to speed quickly
- Reduce access risk
- Store all credentials safely
- Meet security requirements
Be ready for audits and reporting
Keep technology documentation organized, current, and easy to review when required
- Track certifications and required checks
- Maintain consistent documentation
- Reduce time preparing for audits
Scale IT operations without added overhead
Support more users, devices, and systems using the same documentation framework
- No extra tools to manage
- Consistent documentation year over year
- Easier long-term planning
Support every school with confidence
Faster onboarding for staff and faculty
- Make it easy to train new IT staff and support frequent role changes
Fewer interruptions for IT
- Clear documentation helps teachers and staff find answers without opening tickets
A system that works year after year
- Documentation stays useful as staff change, buildings expand, and technology evolves
Everything district IT teams need, in one place
Standardized Forms
Document systems, devices, and classrooms using consistent templates
Knowledge Base
Create guides for teachers, staff, and internal IT use
Processes & SOPs
Document onboarding, off-boarding, device setup, and common workflows
Passwords
Store system credentials securely with controlled access
Expirations & Reviews
Track warranties, licenses, and review cycles
Audit Logs
See who changed documentation and when
Relationships
Connect systems, devices, and departments for better context
Search
Quickly find answers during busy school days
Integrations & API
Pull in data from identity, device, and management tools
IP Address Management
Organize networks across schools and campuses
Rack Management
Document server rooms and network closets
External Sharing
Share selected information with non-IT employees while keeping sensitive data protected
See what calm feels like
Keep lesson plans, procedures, systems, and records aligned so staff moves fast and students stay supported