Consistency across locations
- Every property follows the same documentation structure
Keep every property running smoothly
Centralize systems, vendors, access, and procedures across every property and location.
based on hundreds of reviews on
G2
BetterTracker
Everything your team needs to support every property
Capture systems, infrastructure, and access details for each location
Know who supports what, how to reach them, and when contracts expire
Store credentials safely and control who can see or use them
Document inspections, turnovers, and emergency response steps
Every property follows the same documentation standard
Document building systems by property
Capture infrastructure details for access control, networks, cameras, and building technology on a per-property basis
- Property-specific system records
- Clear ownership per location
- Faster troubleshooting on site
Keep vendor responsibilities clear
Tie vendors, contracts, and support scopes directly to the properties they serve
- Know who to call
- Avoid delays during incidents
- Maintain contract visibility
Manage access without exposing credentials
Securely manage shared system access for staff and vendors without losing control
- Role-based access
- Safer credential sharing
- Clear audit history
Standardize inspections and turnover tasks
Document repeatable workflows for inspections, unit turnovers, and emergency responses
- Consistent execution
- Fewer missed steps
- Clear escalation paths
Operate smoothly through staff changes
Ensure properties continue running as managers, technicians, or vendors change
- Knowledge stays with the property
- Faster ramp-up for new staff
- Less reliance on individual memory
Built for multi-property operations
Faster issue resolution
- Clear ownership and visibility help teams act quickly when problems arise
Reduced operational risk
- Fewer surprises when staff changes, vendors rotate, or issues escalate
Operations that scale
- Knowledge and processes remain intact as portfolios grow and change
Core tools for managing properties at scale
Standardized Forms
Capture property, system, and infrastructure details consistently
Knowledge Base
Store procedures, guides, and internal documentation
Processes & SOPs
Document inspections, turnovers, and repeatable workflows
Passwords
Securely manage system and vendor credentials
Expiration Tracking
Track contracts, warranties, and renewal dates
Audit Logs
Maintain visibility into changes and access
Integrations & API
Sync data from existing tools and systems
Relationships
Link properties, systems, vendors, and contacts
Global Search
Find information quickly across all properties
External Sharing
Share selected information with non-IT employees while keeping sensitive data protected
IP Access Management
Organize network details by property and location
Website Monitoring
Get instant alerts when critical internal or external sites go down
See what calm feels like
Standardize knowledge across every building so handoffs stay clean and surprises stay rare