Reduce repeated tickets
- Employees find answers themselves with searchable, organized documentation
Bring order and clarity to your IT environment
Reduce repeated questions, simplify onboarding, and support every department with clear, accessible documentation.
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BetterTracker
One place for IT to document, standardize, and share
Use structured checklists to keep equipment setup, access provisioning, and transitions consistent
Publish guides, policies, and troubleshooting steps so employees can self-serve common answers
Map the tools your company relies on and keep critical IT knowledge organized and searchable
Store administrative credentials, shared logins, and break-glass accounts safely in one location
Give HR, Operations, Finance, and others the information they need—while protecting sensitive IT-only details
Share the right information with the right people and cut down on repeated tickets
Bring order to scattered IT knowledge
One structured place for systems, assets, and processes — nothing gets lost and everything stays easy to find
- Consolidate information from scattered tools
- Keep everything in a single structure
- Make IT knowledge easy to maintain
Make knowledge easy to access
Give teams quick answers through organized internal knowledge and portals
- Reduce repeat questions
- Publish once, reuse everywhere
- Keep updates in one central place
Standardize employee transitions
Keep onboarding and offboarding consistent with clear, repeatable checklists
- Repeatable workflows
- Clear responsibility for each step
- Faster, more reliable handoffs
Document the systems your company relies on
Keep critical systems, tools, and dependencies documented in one organized place
- Avoid single points of knowledge
- Make transitions easier
- Help new IT staff ramp up quickly
Control access for every role
Share the right information with the right people — without over-exposing
- Protect credentials
- Share safely across teams
- Maintain clarity and security
Purpose-built for internal IT operations
Protect institutional knowledge
- Keep critical information inside Hudu, not in technicians' heads
Improve cross-department communication
- Give non-IT teams clarity into systems, processes, and expectations
Support your organization as it scales
- IT remains organized and predictable as headcount, tools, and locations grow
The essential toolkit for internal IT
Standardized Forms
Create consistent forms for documenting systems, devices, apps, and more
Passwords
Secure, organized credential storage with role-based access
Knowledge Base
Centralized internal guides for IT and the rest of the organization
Processes
Repeatable checklists that standardize support, maintenance, and onboarding work
Expiration Tracking
Stay ahead of renewals and reviews — nothing gets missed
Website Monitoring
Get instant alerts when critical internal or external sites go down
Audit Logs
Track who changed what and when for complete accountability
Integrations
Sync with identity, PSA, RMM, and other tools your IT team already uses
Relationships
Map systems, apps, people, and infrastructure so everything makes sense
Search
Find any asset, password, or document instantly with universal search
External Sharing
Share selected information with non-IT employees while keeping sensitive data protected
IP Access Management
Manage networks and subnets with clarity
See what calm feels like
Find out how Hudu supports every department, reduces repetitive tickets, and gives IT a single system to run the business