Skip to main content

How Turbine Standard Turned Inherited IT Chaos into a Centralized Command Center

Turbine Standard had no documentation platform and incomplete records. See how Ryan Mangold used Hudu to build a full IT information hub — and cut resolution and onboarding times by 2x.

Natalie Isbell's profile photo
Natalie Isbell
Marketing Associate
Estimated reading time: 4 min read
Turbine Standard logo

Meet Turbine Standard, LTD

Turbine Standard, LTD is a maintenance, repair, and overhaul (MRO) company specializing in airplane engines. When Ryan Mangold stepped into the Network Administrator role, IT documentation was a patchwork of Excel spreadsheets and Word documents — and large portions of the environment weren't documented at all. Since adopting Hudu, Ryan has transformed IT operations into a centralized information hub.

What challenges led you to switch to Hudu?

Starting from scratch — with gaps no one had filled

When I took over the Network Administrator role, there was no dedicated IT documentation platform in place. What existed was fragmented and incomplete.

  • Everything was manually tracked through Excel spreadsheets and Word documents
  • A lot wasn't being tracked at all when I took over this position
  • I fixed a lot of it through Hudu integrations, Hudu password storage, and Hudu's KB features

How are you using Hudu today?

I use Hudu's integrations to keep track of personnel account details and devices. With the NinjaOne integration, I was able to keep track of a lot of device details — IP addresses, model and serial numbers — and with some custom fields I can track any details I want and attach them all to the assigned employee of each device. I use the KB to store process documents and SOPs as well as backup reports. I also use it as a backup for my policies and evidence storage for CMMC. Each day I'm adding more functionality to my toolset.

NinjaOne integration

Hudu's NinjaOne integration automatically syncs device data — including IP addresses, model numbers, and serial numbers — directly into Hudu. Combined with custom asset fields, teams can attach any additional detail they need and link each device to its assigned employee, building a living inventory without manual entry.

Knowledge base

Hudu's Knowledge base serves as a central home for SOPs, process documents, and backup reports. With everything stored in one structured, searchable location, technicians can find what they need fast — no more digging through shared drives or outdated Word docs.

Password management

Hudu's built-in password vault provides a secure, centralized place to store credentials — replacing ad hoc methods and ensuring sensitive access information is always where it needs to be.

Custom assets & fields

Hudu's flexible asset types and custom fields let teams model their environment exactly as it exists — tracking any detail they want and building a structure that fits their organization, not the other way around.

CMMC certified

As a CMMC-certified platform, Hudu gives teams a trusted place to store policy documents and audit evidence — making it a natural fit for organizations with compliance obligations alongside day-to-day IT operations.

Magic Dash & API

Hudu's Magic Dash allows teams to build fully custom dashboards surfacing real-time data from across their environment. Combined with the open API, it's a foundation for automation, reporting, and visibility that grows alongside the team.

What problems is Hudu solving for your business?

An information hub that does it all

  • It's functioning as my information hub, password bank, and inventory — all in one place
  • Device tracking tied to individual employees via NinjaOne integration and custom fields
  • SOP and process document storage that's actually findable
  • Policy and compliance evidence management for CMMC

With that, Turbine Standard has:

  • Cut ticket resolution time in half
  • Cut end user onboarding time in half
  • Cut new technician onboarding time in half
Turbine Standard cut ticket resolution, end user onboarding, and technician onboarding time in half after switching to Hudu

What do you like most about Hudu?

Built to fit the way you work — not the other way around

  • What I like most about Hudu is its flexibility. You can feed it as much or as little information you want. You can build it out exactly how you want to.
The more you put into Hudu, the more you get out of it. You call the shots. — Ryan Mangold, Network Administrator, Turbine Standard, LTD

Share this case study

Natalie Isbell's profile photo

Natalie Isbell

Marketing Associate

Natalie brings Hudu’s story to life through content, community vibes, and real customer wins. A Purdue grad living in Greater Indianapolis, she’s passionate about showing MSPs and IT teams everywhere how much simpler (and saner) their days can be with the right documentation platform.

Related Case Studies

Discover more customer success stories

See How Hudu Can Transform Your Business

Join hundreds of MSPs and IT teams who have streamlined their documentation and improved service delivery with Hudu.